PMO Pilot ("the add-in", "we") turns project notes, emails, spreadsheets and similar text into timeline slides made of native PowerPoint shapes. This policy explains what information the add-in handles, why, and what choices you have. It applies to the PMO Pilot add-in and to the PMO Pilot service it connects to.
1. Summary
- Your timelines are stored in your presentation file, not on our servers.
- Text you ask the AI to read is sent to our service and to our AI provider to produce a result, and is not stored by us afterwards.
- We do not sell personal information and we do not use your content to train AI models.
2. Information the add-in handles
| What | When | Where it goes | Kept by us? |
|---|---|---|---|
| Text you paste or upload (notes, emails, transcripts, tables) | When you choose "Generate with AI" and the text is not a table we can read locally | Our service, then our AI provider (Anthropic) to extract dates and tasks | No. Processed to answer your request, then discarded. We do not log request contents. |
| The current timeline and your change request | When you use "Describe a change" | Our service, then our AI provider | No |
| Spreadsheets (.xlsx, .csv) with recognizable columns | On import | Read inside the add-in on your device; not sent to us | No |
| A website address you enter for brand colors | When you use "Brand colors from a website" | Our service fetches that public page to read its colors | No |
| Timeline data, styling and layout information | Always | Stored as hidden tags inside your PowerPoint file | No — it lives in your file, under your control |
| A problem report or feedback you send ("Report a problem"): your message, your email if you add it, and — only if you leave "Include technical details" ticked — your PowerPoint version, plan and the add-in's activity log (steps, timings and error codes, which can include an item, style or scenario name) | When you press Send in Account → Report a problem, or "Report this problem" on an error | Emailed to our support inbox through our email delivery provider (Resend) | Yes, in our support email, to answer you and fix the problem: up to 24 months after the last message about it, then deleted (sooner if you ask us). Our email delivery provider keeps its own delivery record for up to 30 days. |
| Technical request data (IP address, time, request size, errors) | Every request to our service | Our hosting provider's standard logs | Short-term, for security and reliability: our hosting provider keeps these logs for no more than 1 day |
| Usage counters: a one-way hash of your internet connection and the add-in's random install ID (never your IP address itself or your name), with how many AI requests or problem reports were made | When you use AI features, send a problem report or sign up for email | Our database provider (Supabase) | Daily counters for 7 days; monthly allowance counters until the end of the following month; then deleted automatically |
| Purchases: your name, email, billing address and payment details | When you buy Pro | Lemon Squeezy, our reseller and merchant of record, under its own privacy policy. We never see your card details | We receive the order and license details Lemon Squeezy shares with sellers (e.g. your email and plan) and keep them for as long as the law requires for sales records |
| Your license key | When you activate Pro (Account → License), and with each request after that | Kept on your computer by the add-in; our service checks it with Lemon Squeezy | No. The check is cached for a few minutes; usage counts per license follow the usage counters row below |
3. How we use information
Only to provide the features you request (creating and editing timelines, reading brand colors), to keep the service secure and reliable, to prevent abuse (for example rate limiting), and to manage your subscription and usage limits. We do not use your content for advertising.
4. AI processing
AI features are provided by Anthropic through its commercial API. Your text is sent to Anthropic only to generate the requested result. Under Anthropic's commercial terms, Anthropic does not use this data to train its models and automatically deletes API inputs and outputs within 30 days (longer only where its usage policy or the law requires). AI output can be wrong: the add-in shows every date it inferred so you can check it before anything is added to your slide.
5. Service providers
- Hosting and serverless functions: Vercel, Inc.
- AI processing: Anthropic, PBC
- Delivery of problem reports, email-list confirmations and blog updates: Resend
- Usage counters and license records: Supabase, Inc.
- Payments, tax and license keys: Lemon Squeezy (merchant of record)
These providers process information on our behalf under their own terms and security commitments.
The website. getpmopilot.com uses Vercel Web Analytics to count page views. It sets no cookies and records no personal data; it stores a hashed, short-lived identifier derived from the request so that one visit is counted once. The demo video is embedded from YouTube (youtube-nocookie.com) and loads only when you press play; from then on YouTube's privacy policy applies to the player. If you join the email list, your address, the page you signed up from and the sign-up date are stored (Supabase) and used only to send the confirmation, new posts and product updates; every email has an unsubscribe link. A sign-up that is never confirmed is deleted after 30 days. When you unsubscribe we keep only the address and the date, so that we don't email you again; email us if you want that removed too.
6. Security
All connections to our service use HTTPS. AI provider credentials are kept on our servers and never sent to your device. Website addresses you submit are fetched only if they are public; private and internal network addresses are refused.
7. Your choices and rights
You can use table import and all layout and styling features without sending any text to us. You can remove PMO Pilot data from a presentation by deleting the timeline shapes and slide. Depending on where you live you may have rights to access, correct, delete or object to processing of your personal information; contact us at contact@getpmopilot.com and we will respond within 30 days.
8. Children
PMO Pilot is a business productivity tool and is not directed at children under 16.
9. International transfers
Our service and providers may process information in the United States and other countries. Where the law requires a safeguard for transfers from the EU, the UK or Switzerland, we rely on our providers' data processing terms, including the European Commission's Standard Contractual Clauses.
10. Changes
We will post any changes on this page and update the effective date. Material changes will be highlighted in the add-in.
11. Contact
Thump LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA
Privacy inquiries: contact@getpmopilot.com · Support: contact@getpmopilot.com