Fishbone — Process & IT template for PowerPoint
Cause-and-effect for service, software and business processes: people, process, technology, data, tools, vendors.
When to use it
Root-cause analysis for service, software or business-process problems.
How to use it in PMO Pilot
- Write the effect in Focus.
- Brainstorm causes under People, Process, Technology, Requirements, Tools & environments and Vendors.
- Pick the top 2–3 causes to investigate.
Best for
Project managers, IT & software teams, Operations.